We welcome you to our pretty estate in the heart of the Bordeaux vineyards.
Gites and Bed and Breakfast 20 minutes from Bordeaux.
A friendly and relaxing place...everything is there!
See you soon with us!
Emilie et Fabien
RULES AND CONDITIONS OF DOMAINE DES HUGONS
Cancellation by the tenant: All cancellations must be notified to the owner, with acknowledgement of receipt. a) cancellation before the arrival in the premises: The deposit remains acquired to the owner. The owner can ask for the balance of the stay, if the cancellation occurs less than 30 days before the planned date of entry into the premises. If the tenant does not show up within 24 hours after the arrival date indicated on the contract, the present contract becomes null and void and the owner can dispose of his gite. The deposit also remains with the owner who will ask for the balance of the rent. b) if the stay is shortened, the price of the rental remains with the owner. There will be no refund. When the payment is made in full: - Full refund for cancellations made within 48 hours of booking. Cancellation by the owner: The owner will refund to the tenant the full amount paid in advance. ****In case of new closures around the covid, we can either move your dates or refund you, including your deposit****
INSURANCE: The renter is responsible for all damages arising from his own fault. He is required to be insured.
CAPACITY: The reservation is established for a maximum capacity of persons. If the number of tenants exceeds the capacity, the owner can refuse the additional persons. Any modification or breach of contract will be considered at the client's initiative. On request, you can welcome visitors for the day. A supplement of 10€/person will then be asked.
Animals: We love animals with the appropriate rules! We accept only one pet per accommodation. (cats and dogs) Please do not leave your pet unattended and unleashed on the property. Maintain the accommodation in appropriate hygienic and sanitary conditions. (Do not leave your pet alone in the accommodation) You are responsible for your pet and any damage it may cause. Trails and multiple walks will delight our four-legged friends. You will be provided with waste bags in the accommodation.
Daily use: In order to respect the environment, please turn off the lights when you leave a room, do not leave the water running unnecessarily, and do not leave doors and windows open for long periods of time if you are using the heating. Tenants agree to make sure to close the windows, in case of risk of rain (and especially storms) Please do not throw anything in the toilet bowl, except toilet paper.
Use of wifi: You agree to abide by the laws regarding downloads and site consultations. We will cooperate with the relevant authorities if requested to do so.
Safety and good manners instructions: The Domain has different lodgings, no matter what time of day, please respect the tranquility of the place and the users. The volume of noise, and the excessive consumption of alcohol inside the property, must be contained. In the event of a conflict or complaint, we reserve the right to exclude the guests causing the disturbance. Smoking is strictly forbidden inside the accommodation. Please respect the green areas. During the whole stay, children are under the responsibility of their parents. The park with its swimming pool can present dangers of drowning, do not let the children walk there alone without being accompanied by their parents or by a responsible adult. The Domaine is surrounded by quarries. Inside the property as well as outside, it is advised not to venture off the beaten track. We decline all responsibility in case of accident. Please remain vigilant for your own safety. We simply ask that you ensure normal and reasonable use of amenities as in your home.
Household waste: Garbage cans are at your disposal. Please respect the rules of sorting: Yellow garbage can (cardboard, plastic and metal) Brown garbage can (household waste) Glass: a container is at your disposal on the town hall square.
Maintenance: For your comfort, we will have to intervene during your stay for the mowing, the watering of the flowers, the maintenance of the swimming pool. In case of problem In case of breakdown or malfunction, please contact us without delay. We will do our best to remedy the situation. In case of breakage, damage or deterioration, please report it during your stay, even if no damage seems apparent. In case of loss or damage to the accommodation, the amount of the deposit may be reduced by the cost of repair or replacement.
Swimming pool and Spa:
The swimming pool is exclusively reserved for the guests.
Swimming is not supervised. Children are under the responsibility of their parents or adults. Dimensions: 11 m x 5 m Depth: 1.60 m flat bottom Heated pool: 28° C Child safety: approved safety shutter Opening: May to October * * Depending on weather conditions from 10am to 12pm and from 2pm to 7pm The Spa Capacity: 5 persons on reservation only from 8pm to 10pm We reserve the right to modify the opening hours or to close the pool for technical, hygiene or security reasons. Any act or behavior likely to undermine decency, good morals, the tranquility of bathers, good order and cleanliness of the establishment, is strictly prohibited. It will be sanctioned by the immediate dismissal from the pool.
We wish you a pleasant stay with us!
Emilie and Fabien